top of page

Terms & Conditions

90-Day Accelerator Program Benefits Include:

​

  • Biweekly one:one coaching calls for 3 months

  • Direct Message or email support Mon-Fri 9am-5pm CST for 3 months immediately following your first call 

  • Completion of one career assessment 

  • Access to online educational modules for duration of the client relationship

  • Career visioning + messaging tools

  • Creation of one 90-day career roadmap with personalized goals

​​

Investment: One payment of $2,850 in full or 3 monthly payments of $1,025

 

Additional services beyond those listed above may be agreed-upon by the parties for additional fees.

Client Service Agreement

The Service Agreement ("Agreement") is entered into between ("Client") and Ascend Coaching LLC ("Company"). 

​

It is agreed as follows:

Timeline and Payment.

Client agrees to pay either one full payment of $2,850 or 3 payments of $1,025 made payable monthly (or other agreed upon amount in writing). Failure to pay installments on time will result in access to program being removed and Client to be immediately removed from program and will be charged a termination fee of $2,000, or remaining balance, whichever is less. If Client decides to pay in advance it would be welcomed by Company. Due to the digital nature of this product, there are no refunds and the payment plan options and/or total cost of the program is not based solely off of services offered.

Deposits & Chargebacks

Deposit access gives you immediate access to the contents of the program.

​

The Client expressly agrees that charges on their credit card are in compliance with the terms herein and are irrevocable, indisputable, and may not under any circumstance be charged back, contested, nor challenged, now or in the future. The Client understands that doing so would be a material breach of this Agreement in which the Company is entitled to reimbursement of legal fees, costs, and processing fees associated with the chargeback in the amount challenged to be paid by the Client. The Client understands that by accepting the payment terms herein, in which they have had the opportunity to review prior to election, that they are voluntarily electing to participate in the program, and financially willing and able to invest in the program by choice. Nothing herein, be it known or unknown now or in the future, shall provide further eligibility for a refund, chargeback, contestment or challenge of the purchase price. The Client further understands that changing their mind about the Program, failing to complete, or not experiencing the results expected or desired, shall not under any circumstances provide grounds for a refund, chargeback, contestment or challenge subject to any terms herein. The Company reserves the right to bring a claim for a chargeback under the jurisdiction of this Agreement, and further in the home-jurisdiction of the Client whereby the Client shall be responsible for reimbursement to the Company on both claims. 

Non-Solicitation of Clients Clause

The Client agrees not to directly or indirectly solicit, encourage, or induce any other client or customer of Ascend Coaching LLC to seek a refund, cancel services, or take any other action that could disrupt or harm the business relationships or operations of Ascend Coaching LLC. This includes, but is not limited to, any communication, verbal or written, with any other clients or potential clients of Ascend Coaching LLC, for the purpose of influencing or persuading them to request a refund, do a chargeback, discontinue services, or otherwise take adverse actions that could harm the business interests of Ascend Coaching LLC.

​

This provision will remain in effect for 2 years following the termination of the Client’s relationship with Ascend Coaching LLC.

​

Messaging Support

​

Support to Client will be made Mon-Fri between the hours of 9am-5pm in Central Standard Time unless otherwise stated by Company. Company reserves the right to spend no longer than 60 minutes per day on DM with Client. Please note that Company can and will occasionally give Client more support than this, Client is being made aware of these limits and signs below to avoid any possible abuse of support.  

​

Confidentiality. 

 

Client acknowledges that it will be receiving information that is proprietary and confidential to Company. Client will not intentionally disclose, and will use its best efforts to prohibit the unintentional disclosure of any confidential or proprietary information concerning Company.  All information furnished to Client by Company will be considered confidential or proprietary information, unless otherwise indicated by Company. Company also agrees that it will be receiving information that is confidential about Client and promises not to disclose with any third party.

Non disparagement.  Client shall not make any false, disparaging, or derogatory statement in public or private regarding Company, its employees, or agents including the program purchased. Company shall not make any false, disparaging, or derogatory statements in public or private regarding Client and its relationship with Company. This includes making sure there is no negativity about the strategies included in the program within the group setting. If Client becomes negative or starts to have disparaging behavior they will be removed from the group.

​

Dispute Resolution 

​

In the event of a dispute, the Client agrees to resolve any such dispute, in good faith negotiations under the terms and conditions of this Agreement. The party bringing forth a dispute shall provide notice to the other party of the dispute immediately upon discovery of the alleged breach with express written notice via email stating the express failure. The written notice must be dated and acknowledged by the other party. If no acknowledgement is made, the party issuing notice, must provide a secondary attempt via writing to seek acknowledgement. The party who has been issued this notice will have thirty [30] days to remedy such failure or expressly state they cannot perform it. Should no resolution be reached within thirty [30] days, the dispute shall be submitted to one of the following options: (a) Small Claims Court in either the jurisdiction of this Agreement, or in the jurisdiction of the Client, (b) sent to a collections agency in the home jurisdiction of the client, whereby any fees associated with such collection, in addition to interest and penalties, shall be payable by the Client, or (c) where appropriate, Arbitration in the state of Wisconsin, USA, whereby the Company shall solely elect the arbitrator, and both parties shall equally make payment towards the retention and hiring of the Arbitrator. Any such decision shall be legally binding on both parties. Such dispute resolution mechanism shall be subject to the privacy and confidentiality of both parties, whereby neither party shall discuss, nor disclose, the matter of the dispute with any other party (with the exception of legal counsel). Should either party disclose the matter of the dispute to any other party, inclusive of other clients of the company, in public forums, or other individuals whether in a business or personal context, the Company shall reserve the full right to make decisions on the dispute and claim damages that are proportionate to such breach. 


Waiver & Cancellation Policy

 

I completely understand that we are all busy beings and can sometimes fall ill and have life emergencies to attend to. It is, however, your responsibility to put the work in week to week to see results. Due to the nature of our work together, the package fee you pay is non refundable. 

 

In the event of any cancellation of 1:1 calls we require a 24 hour notice of cancellation or you will forfeit the right to that call as a part of your biweekly coaching.

 

I am here to coach you in your business but I also want you to listen to and tap into your inner intuition when it comes to making business decisions. If there is anything that doesn’t feel right to you during our sessions together, please let me know. 

 

All customers and clients understand that Ascend Coaching LLC cannot guarantee any financial or other business results. They understand that there are risks associated with any personal investment and freely accept these risks. They accept that Ascend Coaching LLC, is not liable for any loss or damages, to person or property, resulting from our coaching together. 

 

Severability 

​

Should any provision herein be deemed invalid or otherwise unenforceable, the remaining portions of these Terms and Conditions shall remain valid and unaffected by the removal of any portion of these Terms and Conditions. 

​

Waiver 

Nothing herein, and by extension on our Website nor any communications between us is to be construed as a waiver of any of the terms herein absent written information by us expressly stating otherwise. 

 

Governing Law and Jurisdiction 

​

This Agreement shall be interpreted and governed in accordance with the laws of the state of Wisconsin in the United State of America. Nothing herein shall be interpreted to not provide the Company the opportunity to bring a claim against the client in their home jurisdiction, where it would be more appropriate to do so given the dispute. The client shall further only be entitled to bring a claim against the Company under the governing jurisdiction herein, or to respond to a claim brought by the Company against them in their respective jurisdiction. 

Entire Agreement 

​

These Terms and Conditions and any other legal notices, policies and guidelines of the Company linked to these Terms and Conditions or contained herein constitute the entire Agreement between the Parties. 

bottom of page